Mr Mega Casino Responsible Gambling
At Mr Mega we are committed to safer gambling and keeping play fun and controlled. We take player safety seriously and provide clear tools and support so customers can manage their activity, set sensible limits and take a break whenever needed.
Our player protection principles
We take a practical approach to protection by offering simple controls, transparent information and responsive support. We encourage responsible play, prompt action on concerns and cooperation with customers who ask for limits or time away from their account.
Activity-control tools
We provide a range of controls you can use at any time to manage how you play.
- Deposit limits - set daily, weekly or monthly deposit caps to keep spending in check.
- Loss limits - limit how much you can lose over a chosen period.
- Session time limits - receive reminders or enforce automatic log-outs after a set session length.
- Reality checks - alerts to remind you how long you have been playing.
- Temporary account breaks - short cooling-off periods you can activate instantly.
How to set limits
You can set or change most limits from your account settings. Some increases may take 24 hours to take effect to encourage considered decisions. If you need help, our support team at MrMega can guide you through the available options.
Deposit and loss limits
We recommend a minimum deposit limit of £10 for new accounts as a starting point, but you can choose any limit that suits you. Use daily, weekly or monthly settings to create a budget and reduce the risk of overspending.
Time limits and account breaks
Account time limits and breaks are designed to interrupt play before it becomes a problem. You can choose short breaks of 24 hours or longer cooling-off periods. These take effect immediately and can be extended at any time.
Self-exclusion
If you need a longer pause, self-exclusion closes access to your account for a fixed period. During self-exclusion we block access and suspend marketing contact. If you choose this option we will not pressure you to return and we will provide information on next steps.
Recognising signs of problem gambling
- Spending more than intended or chasing losses
- Neglecting daily responsibilities or social activities
- Difficulty sticking to limits or repeatedly increasing deposits
- Borrowing or using funds needed for essentials to gamble
Tips for maintaining control
- Set deposit and loss limits before you start
- Take regular account breaks and use session reminders
- Keep gambling as a form of entertainment, not income
- Discuss concerns with friends, family or support services
Professional help and support organisations
If you or someone you know needs extra support, contact recognised UK organisations such as GamCare, GambleAware or BeGambleAware. You can also speak to your GP or local support services. Our customer support team is available to help signpost appropriate services and explain how to activate safer-gambling tools on your account.